You have been my worst enemy and best friend at times blog!! Cheesy or what
I really do think that this is a useful learning tool even if I dd leave it a bit late to finish them! However these blogs really help you understand the subject further...yeah sure Ruth teaches us in lesson, but do we really listen there and then? Do we really take it in when were recovering from the worst hangover or because you was up all night doing work and taking pro plus........no we dont take it in. But with the use of blogging its helps us double check that work and look at it again and give our interpretation on the whole thing.
My favourite blog is probably the nostalgia one, this is because it just made me remember all the cool stuff I used to love but now when I look back it was just a piece of over priced plastic....but thats what makes us feel young again, the good old days when you were thin again and had not a single care in the bloody world.
Back to reality.....
The thing I liked most about the blog was that I could put my own spin on this thing, using funny pictures and viedos that interested me really drawed me in. I would like to think that the next of freshers keep on top of their blogs as it is one foe I do not wish to be facing again!
Thursday, April 29, 2010
Wednesday, April 28, 2010
Kids.....
It's clear to see that a child's place in the family has considerably shifted since the Victorian times. Once upon a time children were seen not herd, now they seem to running the family and heavily influencing decisions made by their parents such as buying a new car.
Basically this shift has changed due to peoples lifestlyes. It is now not frowned upon to raise a child as a single parent or get divorced, this spung the generation of the 'latchkey kids' where the children would have to basically look after themselves until the mother returned from work.
This is only goin to be a short blog by the way goin to cram a few more in before I sign off for a while.
Marketing to children is so heavily guarded by the Advertising Standards Authority. Adverts or the advertising agencies must not.....
Adver must not take advantage of children’s inexperience or their natural credulity and sense of loyalty
Ads for expensive toys..... Must include an indication of their price
.... The cost must not be minimised by the use of such words as “only” or “just”
Ads must avoid anything likely to encourage poor nutritional habits or an unhealthy lifestyle in children
(These laws are provided via Ruth's slideshow on marketing to children)
Oh and I nearly forgot......Enterprise Week
Right then what can I say, well for a starters I was unfortunately absent for Enterprise week and I am actually gutted I did not attend.
Basically what I found out and interpreted for everyone was that there are guest speaker that are the best at what they do. CEO's, MA students, Graduates, Makreting Managers and others. There was such a good mix of positions, so much so that it gave a really good in depth vison of the industry. They give really good advice to all students and give them knowledge that they can take into the big bad world!! And I bloody missed it!!! Great.
Rik Haslam from RAPP, Sue Elms from Millward Brown and Sue Unerman of Mediacom attended a very informative Question and Answer Session, I asked Elliott what he learned from this and he said "I really enjoyed the week and Learned so much from it, I enjoyed the Q&A time, it just gave me an Insight into what they actually do at the top!"
My favourite quote that I herd being passed around was that us young ones are 'Digital Natives' and You Oldies are 'Digital Immigrants.
Tuesday, April 27, 2010
Memory and Nostalgia
“Every time an advertisement or commercial appears, the objective is to have the reader or viewer learn something …. and remember what he learned “ (Britt 1955)
“ …. our ultimate aim is to teach them brand loyalty” (Rice 1997)
All this memory and nostalgia takes me back to A-level Psychology, all the different theories and experiments give very valid reasons to association with brands.
There a re basically two types of conditioning; classical and operant
One of the most well known experiments relating to classical conditioning and my personal favourite is Pavlov and his dogs!
He trained dogs by association with sound. Every time he rang a bell he would give the dogs food, by giving them food they would salivate. After doing this Pavlov would ring the bell which made the dogs salivate and they would associate the bell with food.
This can be applied to modern world very easily. A nice watch or designer clothing makes you associate wealth with that individual, or over exposure of a condition response such as Burberry in the past could make you associate it with Chavs and its cheap, when it its certainly not.
On the other hand we have Operant conditioning, this is a technique of behavior modification through positive and negative reinforcement and positive and negative punishment.
This form of operant conditioning worked very well with me when I was young, If I saw something I wanted I would behave well for my mum and dad so that I could get it. Such as a new YoYo or Pokemon cards!
A more recent form of operant conditioning would be the supermarkets, Sainsbury's for example give vouchers and money off coupons for customers on their next purchase, they get rewarded for buying products. This does not only work with supermarkets, but clothes stores are at it and restaurants also! There just seems to be one massive sale on every bloody day of the week!
Conditional responses to products is very important for the business to progress. Every time I look at Nike I people who wear them as winners or champions.These conditioned responses help build the Brand equity,this equity involves:
Brand name awareness
Brand loyalty
Perceived brand quality
Brand Associations
MEMORY!!
I'm doing this one as split blog as I think both Memory and Nostalgia are very alike and both are heavily entwined.
“learning is the acquisition of knowledge & memory is the storage of internal representations of that knowledge” (Blakemore, 1988)
From what I remember at A-level.....
We take in thousands and thousands of things a day especially brands, however if we were to store all of that it would be impossible sooooooo......we filter out what we need to remember or want to remember, we take in the information process it then store it in long term memory for future retrieval.
Short term memory only last 18 seconds and we can remember 7 characters, so we need brands or ads to shock us make us remember them.
Marketers can use memory as one of their most effective tools in the trade, if they can use smells or old songs in TV programs to relate to the customer they may win them over due to them remembering 'the good old days'. When I'm older I think Ill remember this (and many more)....
NOSTALGIA!
When a stimulus is capable of recreating a personal event, even after many years, there often follows a bitter-sweet sentiment known as nostalgia” (Dubois, 2000)
Sound - Bit of 80's tunes for the mum and dad
Image - The best mullets of the time
Smell - Old spice was all the rave
Taste - A cheeky cider or a pie at the local rugby game
The good old days as the 'rents' would say!
A connection between customer and product is known as sensory branding. The more senses a brand appeals to the stronger the message will be received.
“ …. our ultimate aim is to teach them brand loyalty” (Rice 1997)
All this memory and nostalgia takes me back to A-level Psychology, all the different theories and experiments give very valid reasons to association with brands.
There a re basically two types of conditioning; classical and operant
One of the most well known experiments relating to classical conditioning and my personal favourite is Pavlov and his dogs!
He trained dogs by association with sound. Every time he rang a bell he would give the dogs food, by giving them food they would salivate. After doing this Pavlov would ring the bell which made the dogs salivate and they would associate the bell with food.
This can be applied to modern world very easily. A nice watch or designer clothing makes you associate wealth with that individual, or over exposure of a condition response such as Burberry in the past could make you associate it with Chavs and its cheap, when it its certainly not.
On the other hand we have Operant conditioning, this is a technique of behavior modification through positive and negative reinforcement and positive and negative punishment.
This form of operant conditioning worked very well with me when I was young, If I saw something I wanted I would behave well for my mum and dad so that I could get it. Such as a new YoYo or Pokemon cards!
A more recent form of operant conditioning would be the supermarkets, Sainsbury's for example give vouchers and money off coupons for customers on their next purchase, they get rewarded for buying products. This does not only work with supermarkets, but clothes stores are at it and restaurants also! There just seems to be one massive sale on every bloody day of the week!
Conditional responses to products is very important for the business to progress. Every time I look at Nike I people who wear them as winners or champions.These conditioned responses help build the Brand equity,this equity involves:
Brand name awareness
Brand loyalty
Perceived brand quality
Brand Associations
MEMORY!!
I'm doing this one as split blog as I think both Memory and Nostalgia are very alike and both are heavily entwined.
“learning is the acquisition of knowledge & memory is the storage of internal representations of that knowledge” (Blakemore, 1988)
From what I remember at A-level.....
We take in thousands and thousands of things a day especially brands, however if we were to store all of that it would be impossible sooooooo......we filter out what we need to remember or want to remember, we take in the information process it then store it in long term memory for future retrieval.
Short term memory only last 18 seconds and we can remember 7 characters, so we need brands or ads to shock us make us remember them.
Marketers can use memory as one of their most effective tools in the trade, if they can use smells or old songs in TV programs to relate to the customer they may win them over due to them remembering 'the good old days'. When I'm older I think Ill remember this (and many more)....
NOSTALGIA!
When a stimulus is capable of recreating a personal event, even after many years, there often follows a bitter-sweet sentiment known as nostalgia” (Dubois, 2000)
Sound - Bit of 80's tunes for the mum and dad
Image - The best mullets of the time
Smell - Old spice was all the rave
Taste - A cheeky cider or a pie at the local rugby game
The good old days as the 'rents' would say!
A connection between customer and product is known as sensory branding. The more senses a brand appeals to the stronger the message will be received.
Friday, April 23, 2010
Generational Marketing
This week we looked at Generational Marketing, basically marketing is targeted at the generation of the customer i.e childhood or adulthood. Here is the best explanation/definition I could find on the web:
'Generational marketing is an approach to product development, CRM, communications and marketing that recognizes generations as archetypes. The approach also respects that the four generations experience each life phase (childhood, young adulthood, midlife and elderhood) during “seasons” of societal attitudes and values that differ from what other generations experienced at the same life phase.'
Short description of each generation
America, in 2009, is experiencing this particular constellation of generational dynamics:
Boomers, currently 49-66 years old, are just beginning to move out of midlife and into the early stages of elderhood. The broad generational personality that Boomers experience orients toward vision, values and religion (spiritual discovery).
GenXers, currently 28-48 years old, are just beginning to move out of young adulthood and into midlife. The broad generational personality that GenXers experience orients toward liberty, survival and honor.
Millennials, currently 7-27 years old, are just beginning to arrive as young adults in the American landscape. The broad generational personality that Millennials experience orients toward community, affluence and technology.
Homeland Gen, currently 0-6 years old, are just arriving as a new generation. They share the same broad traits with the elder Silent Gen, currently 67-84 years old. This generational personality orients toward pluralism, expertise and due process.
(http://growsmartbusiness.com/2009/05/what-is-generational-marketing-part-1-of-our-generational-marketing-series-by-jessie-newburn/)
If a marketer was to target my generation it would be the image provided above.
I was also looking on Youtube and found some very generational marketing that could be applied to my era!
We also looked at the buyers life cycle, this could be used to target specific demographics within the public sector.Here is a picture of the life-cycle and Its stages:
Birth
Childhood
Adolescent Transition
Early Maturity
Mid-life Transition
Middle Age
Late Life Transition
Late Maturity
Death
Thursday, April 15, 2010
Values
The learning objectives for this lecture was to look at and understand how a person’s values and attitudes affect their behaviour and consider how marketers can exploit this knowledge.
“If we believe our overall values drive our behaviour, then we should be concentrating on the important, underlying motives that drive consumers to make product or service choices rather than simply product attributes” (Ries & Trout 1982)
“Values are our ideas about what is desirable” (Wilkie)
This Louis Vuitton video sparks questions about your own values, whilst creating a really atmospheric advertisement.
Everyone has values but in my honest opinion my values can sometimes go out of the window, like when drunk (Im sure this applies to others) peoples inhibitions are not there they are not polite, they swear, careless attitude, make a fool of themselves do drugs, fight, cheat cause damage. Im not saying this applies to everyone but there is probably at least one there thats got your name written on it!
An example of an old value system was 'The good Wives guide'. Women who were marries were expected to make food for the husband, wash and iron their clothes, let him talk first and always let him be right. Well in the present day thats a load of tosh. Modern women are far more independent and some are single parents, another point would be that men are much less reliable on women, they cook, they look after the kids and unfortunately the woman does often have to speak first!
In the lecture we also looked at laddering technique, Laddering is basically where the purchase of products become means of achieving personal goals or end states. e.g. Want to have a fast and expensive car so people think your rich and successful.
Laddering techniques enable us to identify the links between functional product attributes & desired end states.
In Class we also looked at Kahle’s List of Values (1983, these were.....
1. Self Respect
2. Excitement
3. Being Well Respected
4. Self-fulfilment
5. Sense of accomplishment
6. Warm relationship with others
7. Security
8. Fun & enjoyment
9. Sense of belonging
We were asked to prioritise this list according to what was most important to us. This Is what my order in life is....
Fun and Enjoyment
Excitement
Sense of Belonging
Warm Relationship with others
Being well respected
Sense of accomplishment
Security
Self fulfilment
Self Respect
All of these are important to me but this is a more in depth description of what is most important.
This list will be different for everyone, and this is where marketers need to acknowledge it. They may advertise to people who want security and self respect but excitement and a warm relationship with others is the opposite of what they want.
Taking the VALS test can tell you a lot about your personality, and if company could get customers to take this and process their data it could prove very beneficial for them. The purpose of the VALS™ survey is to identify the VALS type of the person taking the survey. That's it. To find out about a person's product ownership, media preferences, hobbies, additional demographics or attributes.
(http://www.strategicbusinessinsights.com/vals/presurvey.shtml)
I took the test and.... I'm and Innovator and and Experiencer so this ad would be perfect for me and other people like me! Wish I was back there! :(
“If we believe our overall values drive our behaviour, then we should be concentrating on the important, underlying motives that drive consumers to make product or service choices rather than simply product attributes” (Ries & Trout 1982)
“Values are our ideas about what is desirable” (Wilkie)
This Louis Vuitton video sparks questions about your own values, whilst creating a really atmospheric advertisement.
Everyone has values but in my honest opinion my values can sometimes go out of the window, like when drunk (Im sure this applies to others) peoples inhibitions are not there they are not polite, they swear, careless attitude, make a fool of themselves do drugs, fight, cheat cause damage. Im not saying this applies to everyone but there is probably at least one there thats got your name written on it!
An example of an old value system was 'The good Wives guide'. Women who were marries were expected to make food for the husband, wash and iron their clothes, let him talk first and always let him be right. Well in the present day thats a load of tosh. Modern women are far more independent and some are single parents, another point would be that men are much less reliable on women, they cook, they look after the kids and unfortunately the woman does often have to speak first!
In the lecture we also looked at laddering technique, Laddering is basically where the purchase of products become means of achieving personal goals or end states. e.g. Want to have a fast and expensive car so people think your rich and successful.
Laddering techniques enable us to identify the links between functional product attributes & desired end states.
In Class we also looked at Kahle’s List of Values (1983, these were.....
1. Self Respect
2. Excitement
3. Being Well Respected
4. Self-fulfilment
5. Sense of accomplishment
6. Warm relationship with others
7. Security
8. Fun & enjoyment
9. Sense of belonging
We were asked to prioritise this list according to what was most important to us. This Is what my order in life is....
Fun and Enjoyment
Excitement
Sense of Belonging
Warm Relationship with others
Being well respected
Sense of accomplishment
Security
Self fulfilment
Self Respect
All of these are important to me but this is a more in depth description of what is most important.
This list will be different for everyone, and this is where marketers need to acknowledge it. They may advertise to people who want security and self respect but excitement and a warm relationship with others is the opposite of what they want.
Taking the VALS test can tell you a lot about your personality, and if company could get customers to take this and process their data it could prove very beneficial for them. The purpose of the VALS™ survey is to identify the VALS type of the person taking the survey. That's it. To find out about a person's product ownership, media preferences, hobbies, additional demographics or attributes.
(http://www.strategicbusinessinsights.com/vals/presurvey.shtml)
I took the test and.... I'm and Innovator and and Experiencer so this ad would be perfect for me and other people like me! Wish I was back there! :(
Tuesday, April 13, 2010
Groups Groups and more Groups
Not to sound big headed or anything but I kind of knew that there would be different types of customers out there that have different needs form others. This lecture looked at putting these different types of customers into groups and how marketers such as myself can target them in the not too distant, fast approaching future. So basically a group is a number of people who share the same interests, norms, social surrounding and experience interdependant behaviour.
As you all can see I have posted a picture of a group they everybody loves. Yes the general nuisance of the UK today.....THE CHAV! They are a group as they do all of the listed above, deindividuation also comes into this and groups generally, people seem to loose sense of identity and social inhibitions when in a group. Football hooliganism is a prime example, these guys maybe normal when they are alone but once in a crowd they are completely different people. I know it happens to me when I'm in a group!
One prime example of groups affecting the market and businesses could be Burberry and the good old chavs.
"Quite a lot of people thought that Burberry would be worn by the person who mugged them." I thought this one was funny
Their distinctive beige check, once associated with A-listers, has now become the uniform of a rather different social group: the so-called Chav. With UK sales falling, Burberry cannot afford to become a laughing stock in their own backyard.
http://news.bbc.co.uk/1/hi/business/4381140.stm
This was in the past but it just goes to show how much groups can affect a business and how much a wrong kind of group can nearly destroy it!
If your in a group you obviously want to belong or need something. This is where we looked at Maslows hierarchy of needs. I have used this before in business A-Level and I think it makes perfect sense, but I reckon if you dont have some of the levels in the pyramid you cannot reach Self Actualisation.
Example an of hand group - The Stanford Prison Experiment
Monday, April 12, 2010
New personality and Self Concept
This blog is going to look at the different Factors affecting the buyers behavior, based on Kotler's model. There a different groups within this model, these are:
Cultural, this involves:
- Culture
- Subculture
- Social Class
Social, this involves:
- Reference groups
- Family
- Roles & Status
Personal, this involves:
-Age and Lifecycle Stage
- Occupation
- Economic circumstances
- Lifestyles
- Personality and Self-Concept
The final group is Psychological, but lets focus more on the topic of personality and self concept. And another subject relating to this.
MBTI, this Myers Briggs Type indicator, this is a measurement for taking information and making decisions.
David W. Keirsey mapped four 'temperaments' to the existing Myers-Briggs system groupings SP, SJ, NF and NT; this often results in confusion of the two theories. However, the Keirsey Temperament Sorter is not directly associated with the official Myers-Briggs Type Indicator.
“Personality: a person’s unique make up, which consistently influences the way the person responds to his or her environment” sorry for nicking this Ruth but its the best, and most simple straight forward definition there is out there!
“Self-concept: the beliefs a person holds about his or her own attributes & how he or she evaluates those qualities” Solomon, 1999. Thanks Solomon!
What are the Big Five?
-Extraversion (sometimes called Surgency). The broad dimension of Extraversion encompasses such more specific traits as talkative, energetic, and assertive.
-Agreeableness. Includes traits like sympathetic, kind, and affectionate.
-Conscientiousness. Includes traits like organized, thorough, and planful.
-Neuroticism (sometimes reversed and called Emotional Stability). Includes traits like tense, moody, and anxious.
-Openness to Experience (sometimes called Intellect or Intellect/Imagination). Includes traits like having wide interests, and being imaginative and insightful.
(http://www.uoregon.edu/~sanjay/bigfive.html)
Looking at these different theories is very difficult. They all do compliment each other however through doing psychology at A-level its never that easy! All of these theories contradict themselves and cancel other theories out with their own laws or rules. Freud looks at the ID, Ego and Super Ego however this could contradict the theory of 'The Big Five'.; The way I see it is that all the theories are right and wrong its just which you choose to believe and which ones have absolute sound evidence to support their theories on personalities and self concept.
Cultural, this involves:
- Culture
- Subculture
- Social Class
Social, this involves:
- Reference groups
- Family
- Roles & Status
Personal, this involves:
-Age and Lifecycle Stage
- Occupation
- Economic circumstances
- Lifestyles
- Personality and Self-Concept
The final group is Psychological, but lets focus more on the topic of personality and self concept. And another subject relating to this.
MBTI, this Myers Briggs Type indicator, this is a measurement for taking information and making decisions.
David W. Keirsey mapped four 'temperaments' to the existing Myers-Briggs system groupings SP, SJ, NF and NT; this often results in confusion of the two theories. However, the Keirsey Temperament Sorter is not directly associated with the official Myers-Briggs Type Indicator.
“Personality: a person’s unique make up, which consistently influences the way the person responds to his or her environment” sorry for nicking this Ruth but its the best, and most simple straight forward definition there is out there!
“Self-concept: the beliefs a person holds about his or her own attributes & how he or she evaluates those qualities” Solomon, 1999. Thanks Solomon!
What are the Big Five?
-Extraversion (sometimes called Surgency). The broad dimension of Extraversion encompasses such more specific traits as talkative, energetic, and assertive.
-Agreeableness. Includes traits like sympathetic, kind, and affectionate.
-Conscientiousness. Includes traits like organized, thorough, and planful.
-Neuroticism (sometimes reversed and called Emotional Stability). Includes traits like tense, moody, and anxious.
-Openness to Experience (sometimes called Intellect or Intellect/Imagination). Includes traits like having wide interests, and being imaginative and insightful.
(http://www.uoregon.edu/~sanjay/bigfive.html)
Looking at these different theories is very difficult. They all do compliment each other however through doing psychology at A-level its never that easy! All of these theories contradict themselves and cancel other theories out with their own laws or rules. Freud looks at the ID, Ego and Super Ego however this could contradict the theory of 'The Big Five'.; The way I see it is that all the theories are right and wrong its just which you choose to believe and which ones have absolute sound evidence to support their theories on personalities and self concept.
Wednesday, April 7, 2010
A Day In The Life Of.....
Even though Im not as passionate for PR as I am for Marketing, I though it would be important to Blog about the Visit from Siobhan Sleet who works for Primal PR. This presentation was very informative about what its like to go from being a student into the cutthroat business of PR. I think that it would be easy to talk all about Primal but I would like to talk about Siobhan and how she got where she is now. So basically she was just like me, but doin a similar but different course, she got a 2.1 in PR and has been working for Primal for 18 months and is already a Senior Account Executive. This really gripped me because I really like the way you can just climb the ladder in business and goes to show if you put your mind to it you can actually do anything...sometimes more than you thought capable. Siobhan was shortlisted to be the CIPR PRide Outstanding Young Communicator 2009.
This only going to be a short blog as I just wanted to express my interest in how she got where she is today and i wish her all the best. By her showing us her daily jobs and responsibilities it really give us undergraduates a taster of what is to come! Peace out.
Gender Bender!
Sorry I haven't Blogged recently, I am a very lazy student and do not want to do any work until the last minute!! Do not judge me. So Gender is where we pick up. In the lecture one of the first slides which was funny showed how many things a woman would need to impress her, things such as complimenting, respecting, kissing, cuddling, buying them gifts being caring, basically the list is endless. However all a man needs is you women to show up naked and bring us some decent food.
This proves that our brains are wired differently, i have found that men think of sex on average every 7 seconds!!!! I took the Sex ID quiz online (http://www.bbc.co.uk/science) and found out this.....
I am more of a male thinker (thank God!) however I am under the average for the male score! On the angles test I scored 18, I have more of a male brain. On average, men outperform women in this task and those with more mathematical knowledge tend to score quite high as well.
Interestingly, men's testosterone levels fluctuate through the seasons and studies have shown that men's scores are lower in the spring, when their testosterone levels are at their lowest.
In the next section called 'Spot the difference' I scored 21% which was below average for males and females. I may have more of a male brain. Scientists say men tend to under perform in this task. The corpus callosum, the part of the brain that links the right and left hemispheres, is a fifth larger in women. This means women can process visual and other signals at the same time more easily than men. There is also a theory that oestrogen levels in women give them an added advantage in spatial memory.
The next section was about hands, my left thumb was on top when i held my hands together, this suggests the right half of my brain is dominant. Some studies theorise that as a right brain dominant person, you may excel in visual, spatial and intuitive processes.
There are other results but I shall leave it for you guys to get your own results and stop spying on mine!!
MARKETING TO MEN vs. MARKETING TO WOMEN
Considering that women make 80% of the consumer buying decisions, it is important that marketers pay attention and meet the demands, however the marketing industry is a male dominated area, surely it would make sense to have a majority of women selling to women as women know what women want!! If I haven't lost you there. (Too many women, sorry guys)
Marketing to Men seems much more in you face and seem to use words. For instance the Gillette adverts use words such as STEALTH, POWER and FUSION, and as a 'male', this bloody well works! (For me anyways). Where as marketing to women maybe more subtle and may connect with their feminine side, using different colours and using a women to talk on the advert so they feel more comfortable. (Maybe not the woman with a beer but hold that thought maybe there tapping into a niche market there prenant women who like to drink lager!!! Brilliant)
There are 22.9 million men and 26.8 million women in the UK aged 16 and over. (Source: Women and Equality Unit)
The difference in men's and women's hourly pay is narrowing but, in 2004, women's average pay was still just under 86% of men's. (Source: Office of National Statistics)
Men now do eight times more childcare than they did 30 years ago. (Source: Equal Opportunities Commission)
The most popular degree subjects are engineering and technology for male students (85%) and education or medicine for female students (81%). (Source: Equal Opportunities Commission)
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